Techcombank

Company · VI · 2 documents

Key number

53.8%

Variance Explained in Adoption Intention (R²). Multidisciplinary Science Journal p.1

The Banking Expectation Gap: Global Consumer Edition

ReportTemenosSeptember 202643 pages

Celent surveyed 2,515 global consumer banking customers across five global regions to assess satisfaction, switching attitudes, and technology expectations.

Factors Influencing Gen Z Intention to Use Electronic Banking Services at Commercial Banks in Ho Chi Minh City

Research paperMultidisciplinary Science JournalAugust 202611 pages

The study investigates electronic banking adoption intention among Generation Z in Ho Chi Minh City based on 484 valid survey responses collected from 2024–2025.